IT problems fixed, without the runaround.
Raise a ticket, track the repair, and approve a quote priced around exactly what your job needs — laptops, USB sticks and small business IT, all in one place.
Laptop won't power on
Assigned to engineering · reply thread open
Everything your IT requests need
From the first report to the final invoice, one simple, secure workflow.
Raise a ticket in minutes
Report a fault with your laptop, USB stick or other equipment and get a tracked reference number instantly.
Assigned to an engineer
Our team triages every request and assigns the right engineer, so your issue reaches the right hands fast.
Clear, itemised quotes
Approve work with confidence. Quotes are prepared per job and priced around exactly what your repair needs.
Knowledge base
Common fixes and guidance are documented so recurring problems are solved quickly.
Linked history
Related tickets are linked together, giving a full history of recurring equipment issues.
Secure by design
PDO-prepared queries, hashed credentials and quick human verification keep your account protected.
Up and running in three steps
Tell us what needs fixing
Create an account and raise a ticket describing the equipment and the fault.
We assign an engineer
Your request is triaged and assigned. You can track status and reply at any time.
Approve the quote & go
We prepare a quote scoped to the work required. Approve it and we get to work.
Ready to get your equipment fixed?
Create an account and raise your first ticket in minutes. Pricing is always scoped to the work you actually need.